This page is dedicated to our 13,500 existing users Worldwide.

We have heavily invested in a Customer Care Team. Our trained advisers are on hand to provide guidance on care, storage, accessories as well as being a springboard for exploring creative use of equipment.

Here are a few hints and tips that you might find useful.

NEW! – The choice of standard frame finishes for Q-Build and Q-Plus has been expanded, a hard wearing graphite with nylon finish is now available, as above, in addition to regular yellow zinc plated. You can now select the finish that will best suit your environment.

1. Q-Build Accessory Bag
We have a new Q-Build accessory bag. This is ideal for keeping tie plates and bungs in a safe place. A bag of (A) 12: 4-hole tie plates and (B) 24: 2-hole tie plates along with (C) 125 bungs costs just £25 + VAT. If you need more tie plates or more bungs, you can buy any combination of (A), (B) or (C) for the same price.

2. Bridge Decks Use bridge decks to increase the size of your stage and remove the need for buying additional frames and decks. This can be very cost effective. Bridge decks simply hook onto adjacent frames and provide a basis for tiered layouts.

3. Skirting and Fascias
We can provide skirting and fascias to complete your stage. This can bring a touch of professionalism to a performance. Standard skirt colours are:

Click here to download instructions on attaching skirting and back drapes (requires Adobe PDF viewer)

4. Carpet Covered Panels
Decks and panels can be purchased with carpet covering in a range of colours. See here for choice. Q-Build decks are reversible which offers versatility e.g. carpet for presentations, lacquered for music and drama.

5. Storage If you only tend to use a small amount of equipment, this might help. Store decks and frames in alternate layers for easier access to smaller quantities. Simple but effective! When using a storage dolly always store decks at an angle. Don't attempt to thread them through leg frames as this may cause them to fracture. When not using a dolly always ensure decks are stored flat. Further storage suggestions are available from the Customer Care Team.

6. Catwalks Staging a fashion show? Use individual modules to create a quick, easy build catwalk. Combine with lighting to add to the drama.

7. Drapes and Handrails
Slot-in handrails provide extra safety and drape posts form the basis for backdrops and support scenery.

Handrails have either vertical or horizontal in-fill
bars and simply slot into frames or steps.

Where handrails are not present, slot Drape Posts through the deck into the frame leg.

Where handrails are present, slot Drape Posts into the handrail connectors and rest on the top of the deck.

8. Cleaning
Panels are best cleaned with a damp cloth and weak, soapy water. Do not use an abrasive or solvent-based cleaner. Always store decks in a dry, non-humid environment and out of direct sunlight.

9. Fundraising Ideas
Fundraising Ideas - Here are some innovative ideas that might help you to tackle the issue of fundraising. Please download Fundraising Sheet.pdf

10. New Customer Care Packs
New Customer Care Packs, now available. For a full pack please email or phone our customer care team or click here to download care instructions.

11. New Equipment Spares
To help with identification Click here to view bungs and feet available and click here to view castors(requires Adobe PDF viewer)